|
News
New Releases
Aug 14, 2025
Handheld Contact API iOS: Version 2.3.2 - Released August 13, 2025 Android: Version 1.1.4.0 - Released August 13, 2025 Handheld Contact Classic for iOS (iPhone, iPad, iPod Touch) Version...
Featured Articles Most Viewed
What is the ‘Auto-Sync-HHC’ group in ACT! and how does it work?
This group is created when Handheld Contact gets installed. This group is created and maintained by Handheld Contact. DO NOT make any changes or modifications to this group as they will be removed...
Jul 11, 2025
The Distributed Transaction Co-ordinator is not installed on my PC. What do I do?
Click Start>Run type "services.msc" hit Ok. In the services window look for Distributed Transaction Coordinator. If it is not listed then do the following (if it is listed then do not continue best...
Jul 10, 2025
I get this message: Communication with sync engine failed! The syncing process has been aborted! HHC Service is not running or doesn
In order to correct this error message, you need to do the following procedure. We recommend the below 8 steps first. This is done through the Windows operating system: Click on the Start Menu....
Jul 10, 2025
I have two databases that I want to sync with. Can I have both on the same device?
Unfortunately, this is not possible. Handheld Contact will only sync one device to one Handheld Contact username and one ACT! database. If you were to set up a second database, and try to sync it to...
Jul 10, 2025
"Unauthorized" message displayed when attempting to sync
This message means that you have entered the wrong Handheld Contact username and/or password. To correct this: Open the Handheld Contact computer application (usually found on the same PC,...
Jul 11, 2025
Recent Articles
How do I delete my existing Handheld Contact account?
This article will explain the directions needed to delete and existing Handheld Contact account. An example for this is that a trial was created as Handheld Contact Classic but the intention was to...
Aug 15, 2025
Latest Handheld Contact releases
Using the latest version of any Handheld Contact app is important so you can take advantage of the latest features and security improvements. Your mobile device should automatically alert you when...
Aug 14, 2025
Handheld Contact Network Communication Model
This article explains the process of the Handheld Contact and how the syncing takes place. If you have Handheld Contact set up correctly, the following points will discuss the process for...
Jul 16, 2025
I want to sync only a selected group(s) from ACT!, how do I complete this?
In order to get Handheld Contact set up to only sync selected groups from ACT! you need to complete the following: Have the groups created in ACT!. If they are not created, please see this...
Jul 16, 2025
How do I upgrade Handheld Contact on the PC/server?
If you are upgrading from version 4.x.x.x (or v6.x.x.x) to version 7.x.x.x, please visit this page. In order to get Handheld Contact upgraded on the PC/server, here are the steps needed: ...
Jul 16, 2025
|
Powered by KBPublisher (Knowledge base software)