In order to get Handheld Contact set up to only sync selected groups from ACT! you need to complete the following:
- Have the groups created in ACT!. If they are not created, please see this LINK for more info.
- Open Handheld Contact on the PC/server.
- Click on Contacts Info on the left.
- Choose Change.
- Click on Advanced button.
- Select button that states 'Excluded CLEARED activities'.
- Select date range for activities and set 'starting from' far into the future (at least a few years).
- Choose OK.
- Select the custom groups that were created from Step 1.
- You cannot unselect the 'Auto-Sync-HHC' group, so ignore that box.
- When finished, press OK.
- Finally, you need to RESEND ALL DATA.
Please see this link as well: https://kb.handheldcontact.com/index.php?View=entry&EntryID=142