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How do I uninstall Handheld Contact from my Android device?
Here are the steps needed to uninstall Handheld Contact from the Android device: Open the Android Operating System Menu. Within "Settings" search for "Apps". Find "Handheld Contact Classic" in the...
Jul 10, 2025
Upgrading to the official release of Handheld Contact for Android.
Now that we have officially updated the application for Android our beta testing progress has ended. In order to move from the beta stage to our official application, here are the steps you will...
Jul 10, 2025
How do I install Handheld Contact to my Android device?
From the Android device's native internet browser visit: http://www.handheldcontact.com/ota. If entered correctly, this will take you to the Google Play application. It will take you directly...
Jul 10, 2025
I am having some issues with installing Handheld Contact from Google Play.
When I go to www.handheldcontact.com/ota, it will re-direct me to Google Play and display the Handheld Contact app for download. After I select Install, the download doesn't do anything. ...
Jul 10, 2025
How do I export contacts with an Android device?
In order to get caller id and other native features on the phone to work properly, you may be required to export contacts from Handheld Contact to the Android Contacts app. Here are the steps to...
Jul 11, 2025
I get an error message when syncing "Syncing finished with error: java.net.ConnectException: sync.wires-end.net/XXX.XXX.XXX.XXX:XXX - Network is unreachable"
If a Handheld Contact mobile app is unable to communicate with our servers over the Internet you may receive the following message: "Syncing finished with error: java.net.ConnectException:...
Jul 10, 2025
The activities that I edit on the Android phone are not getting updated.
This is occurring on Handheld Contact version 1.0.6.0 for Android devices. If you make a change to an existing activity (Example: change the duration of a task from 10 minutes to 1 hour), the...
Jul 10, 2025
I get an error: "Syncing finished with error: java.io.IOException: Received authentication challenge is null".
This error message states that the username and/or password is incorrect. You will need to update this info. Open Handheld Contact on the device. Press the Android Menu button and choose...
Jul 10, 2025
I cannot download the Handheld Contact app from the OTA link on my Android device.
When I use my Android device and want to download Handheld Contact, I try going to www.handheldcontact.com/ota. This brings up another page that indicates that I cannot view this page and says to...
Jul 10, 2025
Syncing finished with error: ca.j2x.hhc4android.backend.sync.MiscSyncException: Please sync your console first then try to sync again
If you are syncing on the Android device and get an error message Syncing finished with error: ca.j2x.hhc4android.backend.sync.MiscSyncException: Please sync your console first then try to sync...
Jul 14, 2025
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