Article ID: 136
Last updated: Jul 10, 2025
IMPORTANT: When making these changes from one server to the next, there are three things that cannot change.
If any of these items have changed within ACT! and moving servers, the above steps for transferring the configuration file cannot work. Re-creation of the Handheld Contact user within the Desktop Application would be required. This will be done by deleting/removing the existing user(s) [Click on Tools, choose Manage, select Users and choose Delete] from the application and using the 'Add User' wizard to re-add and set up with new database. This re-add will ensure that the setup is correct and syncing will be successful.
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Article ID: 136
Last updated: Jul 10, 2025
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