...
|
My phone numbers sync to Handheld Contact with "+1" in front.
When using Handheld Contact the phone numbers will sync from ACT! to our server and then to the Handheld Contact app on the device. In order for our application to be used universally, we need to...
Jul 10, 2025
Delete All Contacts using iTunes
If the Handheld Contact app command for 'Delete All Contacts (native app)' is not working properly and you want to delete all Contacts from the device, here is the best option to do so:...
Jul 10, 2025
I upgraded and my Contact Details are not showing up properly
If you have recently upgraded or synced your Apple iPhone or iPad (using iOS 6.0 or higher) you may have the Contact Details disappear from the device. Everything else has synced properly such as...
Jul 14, 2025
"Your Handheld Contact account has expired" message appears on my device. How do I fix it?
On my device a message appears. It reads: "Your Handheld Contact account has expired, please purchase/renew your subscription (visit www.handheldcontact.com/purchase.php or call 1-800-939-4737)". ...
Jul 14, 2025
How do I remove Handheld Contact and start over on my iOS device?
If you are having some issues with Handheld Contact on the device, (Eg. The configuration file is corrupted, there arent multiple selections under the 'Settings' screen, etc) sometimes it...
Jul 10, 2025
Syncing Failed Error message on iPhone/iPad
Do you get the following error message on the device when trying to sync: "Failure In order to get data from ACT! on your mobile device you must use the command Resend all data from HHC Desktop...
Jul 14, 2025
What fields get moved from Handheld Contact in an "Export"?
If you are looking to get the Caller ID and other native features from the device to work you need to export from Handheld Contact to the Contacts app on the device. For more info, click HERE for...
Jul 14, 2025
I switched from Android to iPhone. How do I get Handheld Contact set up?
Update your Handheld Contact Account: Go to: www.handheldcontact.com. In the upper right hand corner, click on 'My Account'. Enter the Handheld Contact username and password. Press...
Jul 10, 2025
I had an iPhone but switched to Android, how do I get it set up?
The following directions will be for customers who have received a new device with a different operating system. The switching of devices from an iPhone to an Android device. Update your Handheld...
Jul 10, 2025
On the iPhone/iPad I received: Syncing Result: Failure
If when you are syncing on the iPhone/iPad and receive the following error message: Result: Failure Details: UserID [HHC Username]: Server is busy/locked. This indicates that there is...
Jul 14, 2025
|
Powered by KBPublisher (Knowledge base software)