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How do I upgrade Handheld Contact on my mobile device?
We are always updating and making improvements to our applications. Updates are generally released every two to three months. Please see below for instructions on upgrading. Handheld Contact API...
Jul 10, 2025
I tried to sync Handheld Contact and I didn"t get all of my contacts on the phone.
After getting Handheld Contact set up and synced on the device, you determine that not all of the contacts were transferred. An example would be that you have 1,000 Contacts but only 200 synced. ...
Jul 14, 2025
I cannot access the Contacts, Task List or Calendar options on my iOS device. They are greyed out.
If you are on the iPhone/iPad and you only have access to the Settings and Sync Status options of the Menu, then here is what you will need to do: Open Handheld Contact on the PC/server. If you...
Jul 10, 2025
When I delete an activity/contact from my device, it does not delete from Act!, what
In order to correct this, there is an additional setting on the PC side of Handheld Contact. Open Handheld Contact Classic on the PC/server side. Click on Tools, choose Manage, select Databases. ...
Jul 10, 2025
On the handheld device, how do I search Contacts?
In order to find specific contacts, you will want to use the 'Search' options. Below will be the steps needed for each platform to explain how Handheld Contact can be used to Search and customize...
Jul 11, 2025
How do I turn on "Notifications" for Handheld Contact?
iPhone/iPad: iOS12 and higher: In order to get the alarms to go for Handheld Contact, you need to do the following: Open Handheld Contact on the iPhone/iPad. Open the Menu and click on Settings and...
Jul 10, 2025
How do I get caller ID to work on my iPhone?
In order to have the voice dialing and other native functions on the iPhone to work, you need to have the contacts part of the native iPhone Contacts App. This can be done by 'Exporting' the...
Jul 11, 2025
How to completely close Handheld Contact on Apple iOS devices (iPhone, iPad)
Pressing the Home button on your Apple iOS mobile device-such as iPhone or iPad-does not stop an application from running in the background. This article explains how to close an iOS application,...
Jul 10, 2025
I have an iPad, how do I install Handheld Contact onto it?
You first want to get Handheld Contact installed onto the PC/server and working properly. Please see: https://kb.handheldcontact.com/index.php?View=entry&EntryID=133. On the iPad, open the App...
Jul 11, 2025
I have an iPhone and an iPad and want Handheld Contact to work on both, is this possible?
Yes, this is possible. However, Handheld Contact requires that for every device to sync with the software, you need to have a separate HHC user account. This would require an additional charge to...
Jul 10, 2025
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