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Removing the Handheld Contact Settings File and Recreating the Configuration
This article is used when the Handheld Contact configuration has login problems and needs to be re-created. The Handheld Contact 'settings' file controls the full configuration of what...
Jul 10, 2025
Adding Sales Opportunities to an existing Handheld Contact account
The following directions are for adding Sales Opportunities from Act! to the mobile device: Upgrade the computer application to version 7.x.x.x (or higher) and the mobile device to the most...
Jul 15, 2025
Handheld Contact application download is blocked by SonicWALL
Some customers who utilize SonicWALL have reported issues when trying to download the Handheld Contact desktop application. In order to correct this, please see the Knowledgebase article posted...
Jul 10, 2025
Handheld Contact Secure+ - How to configure
This article will explain the Handheld Contact Secure+ features and what is required to set up from the Desktop application. The first thing that is required is to have a Handheld Contact Secure+...
Jul 15, 2025
When opening Handheld Contact on the PC, I get an error message about "RestoreSettings". What does this mean?
If you are launching Handheld Contact on the PC/server and receive the following error message: "RestoreSettings error: Root element is missing.; Inner exception is:" This error message is in...
Jul 10, 2025
How do I sync other ACT! users Calendar to my device?
If you are a multiple user Act! database and looking to sync other Act! users Calendar to a single device, here are the steps needed: Open the Handheld Contact computer application. Select the...
Jul 10, 2025
How to read the Handheld Contact Desktop Application
The Handheld Contact Desktop Application is the user interface that controls all of the integration and syncing of Act! to the Handheld Contact Servers. This article is for letting customers know...
Jul 15, 2025
How do I uninstall and reinstall Handheld Contact to the computer/server?
If you are looking to 'start over' or remove Handheld Contact from the PC/server, these steps can help in doing so. Go to the same computer/server where the Act! database resides. Click the...
Jul 15, 2025
I purchased Handheld Contact from ACT!/Swiftpage/Sage. What do I need to do?
If you have purchased a license to Handheld Contact from Swiftpage (or Act!/Sage) directly, you would have received an activation code (serial number) from them within the purchase email. In order...
Jul 15, 2025
Latest Handheld Contact releases
Using the latest version of any Handheld Contact app is important so you can take advantage of the latest features and security improvements. Your mobile device should automatically alert you when...
Aug 14, 2025
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